From GIS to Analytics: A Spotlight Interview with Ciaran Kirk, Operations Director
From GIS to Analytics: A Spotlight Interview with Ciaran Kirk, Operations Director
Can you describe your role at IMGS & DataBuilders and what a typical day looks for you?
My normal day, since our move in IMGS to a 4 day remote working arrangement, is balancing meetings & customer calls with dog walking and school runs!
I have found since then, that the working day has completely changed with pretty much meetings from morning until evening. This means the day goes fast and is always interesting (even if it is a little hectic sometimes).
As Operations Director my focus is on designing solutions for our customers and ensuring these solutions are successful from implementation through to support (in some cases working with customers for more years than I care to count).
In the last 5 years my focus has moved to supporting the vision of our Delivery Director Aoibhinn, for data driven solutions, which has led to the creation of DataBuilders. While still keeping my hand in GIS, my main focus is working with new DataBuilders customers using FME and Sisense.
To ensure customer success I spend a lot of time training our customers on these solutions which I really enjoy. In particular I have enjoyed running our accelerator program with FME which has been a huge success with the biggest training audiences I have ever seen.
We have also been delighted to be selected by Sisense, as a trusted onboarding partner, to support the implementation of Sisense solutions which I have really enjoyed leading.
How has your role evolved since you first joined?
In my 20 plus years I have had a few different titles but my role has always been focused on ensuring our customers get value from their investments in our partner solutions.
As a company we have always partnered with world class technology partners starting with Intergraph (now Hexagon) and Safe Software (FME) to bring these global solutions to customers on this island.
But in the past number of years, DataBuilders in partnership with Sisense, has expanded outside of Ireland working on analytics projects across the UK, Europe, India, USA, which has been great fun (even if it has forced me to slow down my Dundalk accent when speaking).
I have really enjoyed the move into analytics and also working with customers in completely different domains. With Sisense I onboard organisations who want to embed analytics into their software products. I am constantly surprised by the innovation and the varying product solutions we work with.
But all these customers do share a common drive, to increase analytics adoption in their software products (and hence with their customers). What we are seeing now is that using analytics isn’t just an added value, and organisations that don’t provide analytics are being left behind (Aoibhinn’s vision was right)!
Is there a project that you are especially proud of and what was your role in it?
There have been so many projects that I am proud of in IMGS. In a lot of cases, the projects we worked on were the first of their kind such as building a Fibre to the Home GIS in Siro and creating public portals with Dublin City Council. What I am really proud of is how long these solutions have lasted and continue to deliver.
How would you describe the company culture in a few words?
I think our culture is light hearted and fun but with a strong work ethic and a drive to help each other.
What do you enjoy most about working with the team?
I always enjoy coming to work and I have great fun with my colleagues especially with our Commercial Director Garrett who gets my humour and doesn’t get offended with my constant constructive advice / insults!
While I don’t the miss the commute every day to the office, I do miss the fun in the office and I do worry for the future society, as younger people may miss out by always working from home.
In IMGS we strive to have regular meetups and some really good nights out and I think that’s very important.
What's something people might be surprised to learn about you?
I am a big fan of Western Films and love nothing more than watching a John Wayne Western – particularly the John Ford directed films.
For those looking for a quick fix of a simpler time in film – start with Ford Apache featuring a very young Wayne and Henry Fonda.
What's your favourite way to unwind after work?
I spend a lot of time walking the country roads where I live, usually with our dog, listening to sport podcasts. Its interesting now that I spend more time listening to people talk about sport than actually watching sport.
With 2 teenage kids it’s hard to find the time, but I do love watching rugby and attend Leinster and Ireland matches when I can.
What's one piece of advice you'd give your younger self?
Make sure to buy a few shares in that online book company and I would say enjoy every day because time goes so fast.
I joined IMGS in 2002 and have seen such changes in that time but it still feels like it was yesterday which probably is a good complaint as I have enjoyed it so much.
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at the Atrium Tower to start our bootcamp. We were immediately wowed by the impressive skyscrapers and towers surrounding us. The building hosting us, had 40 floors and we were on floor 16. We were met by Einat Pick, the organiser of the bootcamp. We had a very welcoming reception where we were given goodie bags and the opportunity to speak to other Sisense partners, who were also attending the bootcamp from all around the world.